Advisory and Consulting Services for Hospitality Operations
Orchestrating Excellence in Hospitality Operations
Experience the pinnacle of hospitality where every detail of functionality is meticulously crafted to shape results. Our services and offerings are designed to provide an unparalleled journey of comfort and elegance through operational consulting and advisory.
Solarra Hospitality Group
Advisory and Consulting
Firm Assessment and Analysis
The Firm Specific Operational Assessment & Analysis (FSOAA) prepared by Solarra Hospitality Group serves as a detailed performance review of front-of-house operations in your firm.
We differentiate and influence our areas of assessments of company operations based on many factors including your sector of hospitality as well as current performance, historical data, benchmarking, and experience to optimize our efficiency and company standards.
Systems and Program Structuring
Our Systems & Program Structuring (SPS) services are designed training programs for prospective onboarding and upskilling employees based on information and data gathered through our FSOAA.
All clients receive role-specific training programs covering all relevant areas from product knowledge and guest management to safety compliance and emergency protocols.
Refinements and Continuing Education
Our Refinements and Continuing Education (RFCE) is the output result to all inputs performed by our team. We use all information exchanged between each other and prepare the RFCE to keep the performance of your firms’ operations at the highest level.
We conduct termed performance reviews to make the necessary adjustments to any SPS files. Our teams’ core objective is providing your firm with the most accurate and up-to-date advisory and consulting services that result in high performing hospitality operations.
Compliance and Performance Audit
The Compliance and Performance Audit (CPA) is used as a measurement tool by agents of Solarra Hospitality Group. The CPA outlines all information applied in the programs of SPS and results in adjustable feedback for your team.
This measurement allows our team to prepare more accurate information and informs your team of any performance inefficiencies or opportunities.
Primary Branch - New York, NY
Solarra Hospitality Group is excited to announce our operational expansion to New York City beginning Q3 2026, setting the official foundation as our primary branch.
As New York City remains the premier market for hospitality and tourisms amongst large U.S. cities, metrics have guided us to a decision of expanding our operations to serve a larger, more specialized and focused market of hospitality firms. Our team will now fully operate from mid-town Manhattan, as that’s where our primary office will be located, reaching clients in exceeding locations of New York.
Our team is expecting to fully relocate by July 2026, with monthly visits prior to ensure prospective client engagement and awareness.
Contact us today to schedule a meeting with our team regarding our New York expansion.
Secondary Branch - Charlotte, NC
Solarra Hospitality Group performs all operations out of Charlotte, North Carolina, focusing mainly on growth markets subject to areas such as Southend and Uptown.
Charlotte holds its position as our initial location, which has allowed us to see exponential growth in the hospitality market with new restaurants and hotel concepts opening and constantly redefining their efforts.
Although we are expanding our services into multi-state locations, we will remain present in Charlotte with termed in-house audits each month.
We encourage all Charlotte firms to contact us today for a brief firm assessment and we will be in contact with you shortly.
Mastering the Art of Hospitality
Refine your operational skills and structure within hospitality through our detailed programs, individually crafted to elevate your company’s internal expertise. Designed by industry leaders, our programs promise a transformative learning and deliverable experience.
Through years of experience in hospitality, we have tested and trailed various training methods to holistically craft our programs to match your brand identity and goals. Our approach integrates innovation with personalized strategy, ensuring that every team member is equipped and versed to deliver exceptional services tailored to your goals. We continuously and appropriately adjust our program methods based on industry trends and client feedback, guaranteeing a dynamic and effective training experience that drives success.
Our Company Ethos
At Solarra Hospitality Group, our ethos is built on a foundation of integrity, excellence, and personalization. We are committed to ensuring a culture of continuous improvement, where every interaction reflects our dedication to client success. By blending time-honored hospitality traditions with forward-thinking strategies, we empower our teams to create memorable experiences that resonate with both guests and staff. Our passion for service in hospitality drives us to uphold the highest standards, ensuring a legacy of trust and quality in every project we undertake.
Our collective journey through various roles has equipped us with the insight to anticipate challenges and opportunities, delivering seamless and personalized operations. This comprehensive background enables us to train and inspire your staff with practical and applicable techniques that enhance guest satisfaction and operational efficiency. With our diverse expertise, we are committed to setting a new benchmark for excellence in the hospitality industry.